Billing & Returns
Cancellation and Refund Policy
Last updated: 30 - September - 2025
1. Digital Course Refunds
We offer refunds exclusively in the following verified cases:
- Duplicate payment made by mistake.
- Technical platform access issues preventing course content access for more than 48 hours (verified by our technical team).
Refunds are not applicable under any circumstances once the course content has been accessed or downloaded.
2. Process
To request a refund, please send an email to support@innoventedutec.com with the following details:
- Payment ID / Transaction ID
- Registered email address
- Reason for the refund request
Approved refund requests will be processed and credited within 5–7 business days to the original payment method.
Billing Inquiry?
Our support team is available to assist with any payment issues.